DKIM is a tool that helps verify the identity of the email sender by applying a digital signature to the email header to prove the email sender is authorized to send emails using the domain. If you have your own domain and using iContact to send out messages on behalf of your domain, it is recommended that you enable DKIM for iContact to give better deliverability of these messages. Steps to enable DKIM for iContact are down below.
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- In the upper right corner, click on the account name and then Settings and Billing.
- Click on DKIM
- Click on the domain that you intend to authenticate.
- You will be taken to a page that lists the information your hosting provider will need in order to help you set things up. You can click the small icon to the right of each field to quickly copy the pieces of information.
- Once you have added the 2 CNAME records and the TXT record in your DNS for your domain, come back to iContact and select "Click to Verify" to complete the process of enabling DKIM.
- It is recommended that after DKIM is enabled to test and make sure messages are flowing correctly and are aligned with DKIM using your domain. Send a test message to yourself and review the message headers.